According to this chapter, the definition of high-performance work systems is the right combination of people, technology, and organizational structure that makes full use of the organization’s resources and opportunities in achieving its goals. The elements of a high-performance work system such as organizational structure, task design, people, reward systems, and information systems have to work together.
Have you worked for a company which has a high-performance work system? If so, what was the benefits you received from the system?
This chapter also mentioned about human resource management technology which can improve the efficiency of the HRM functions and support knowledge sharing. HRM applications including transaction process, decision support systems, and expert systems can improve the competence of routine tasks and the quality of decisions.
How does HRM technology help to improve the quality of decisions?
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